SAND Known Issues Guide
This page lists issues that the developers or official support center still identify as current. It replaces the previous launch-week summary, which stopped at the July 2 rollback. Update #2 was redeployed on July 3 and four newer official notices now supersede that state.
Current high-impact status
Enemy Trampler capture: still disabled pending confirmation that the anti-cheat improvements have the intended effect. The July 17 Q&A described reactivation as a priority, but the July 18 release did not announce that capture was live again.
Issues listed in the July 18 official update
| Area | Officially listed issue | Practical caution |
|---|---|---|
| Combat | Characters may become invulnerable to melee while interacting with turrets or the steering wheel. | Do not use a single odd melee result as proof of a balance change. |
| Moving Tramplers | Bullets can pass through a character on a speed-boosted Trampler. | Hit registration on boosted platforms remains a current edge case. |
| Upiors | Client and server positions can differ; the client may show an Upior not taking damage while a shimmering body appears nearby. | Reposition before wasting ammunition at the stale client position. |
| Shotgun | The shotgun may fail to deal damage at close range. | Do not infer a hidden shotgun nerf from this symptom. |
| Extraction | In teams of two or more, players can soft-lock after using the zipline until every player grabs it. | The note says affected players still receive loot on extraction; a fix was planned for the following week. |
| Blueprints | S. Trs Entrance Vestibule can prevent a blueprint from saving. | Save a copy before adding or rearranging this compartment. |
| UI / visuals | Transparent spectator characters, floating large items, items inside bodies, and some missing effects remain listed. | These visual failures do not necessarily mean the underlying item or player state is lost. |
Support-center issues still published
Recently fixed or changed
- July 18: ladder access, compass behavior, incorrect ammo HUD icon, first-floor editor blackness, and crouching while carrying the Repair Kit or Raw Aurogen Crystal were fixed.
- July 14: moving-Trampler interactions, parkour, shooting, item drops, and several position-registration cases were improved.
- July 10: close-range hit registration, character movement, a connecting-screen soft lock, and several editor/terrain problems received fixes.
- July 3: Update #2 was redeployed after the July 2 rollback, so the rollback is historical context rather than the current client state.
How to Triage the Problem Before a Real Raid
- Check the newest official Steam announcement date before trusting any community fix video.
- If the symptom looks like queue trouble or disconnects, compare it against matchmaking bucket behavior and official connectivity guidance.
- If the symptom looks local, re-check system requirements, overlays, drivers, and one clean restart after patching.
- If the symptom happened in Voyage after a service incident, run a low-value session before returning to a normal route.
- If the symptom changes the risk of boarding, ladders, or exits, tighten your extraction rule for the next run.
Known-issues rule: trust the newest dated official post for fix status, and use support workarounds only after you confirm the symptom still matches.
Direct official sources
- July 18 anti-cheat update and current known-issues list.
- tinyBuild SAND known issues — support workarounds and longer symptom list.
- Official connectivity troubleshooting.
- Update #4 and Update #3.